Yaaman - Business Service Management Solutions

Welcome to Yaaman

	Integrating Technology and Business	How may we help you? ) 1.888.329.5272 - info@yaaman.com
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Maximize your time, relationships and opportunities with the award-winning GoldMine suite of solutions. Out of the box, GoldMine helps you increase productivity, streamline sales and marketing automation, and win and retain customers by giving you the information you need to build relationships. Expand your GoldMine capabilities with a full suite of modules that enhance communication and keep your mobile employees connected.

The IT Service Management Solution is comprised of a series of ITIL-based modules to give you the exact configuration that is right for your business. These modules offer enterprise-class functionality with one of the industry's lowest total cost of ownership.

GoldMine® Quickstart
Improve sales productivity, automate a number of routine activities

GoldMine® Distributed
Effectively manage every facet of your business relationships

GoldMine® Advanced
Adapt, customize and implement your superior customer experience strategy

Solution Package Component	Basic	Distributed	Advanced
GoldMine® product suite modules
Contact management
Time management
Sales force automation
Opportunity tracking
Collaborative (Team) selling
Reporting and analytics
Sales Forecasting
Point-to-point synchronization with GoldSync®
GM+ browser
Contact (search) center workflow designer
Extention ActiveX/HTML plug
Microsoft® SQL Server reporting services
Consolidated (corporate-wide) view
Centralized analytics management & designer
Remote access with iGoldMine® & iGoldMine Plus®
Marketing automation
GoldSync®
Value added services
Installation
Configuration
Implementation
Training - Using GoldMine advanced unlimited access	90 days	180 days	One year
Technical/operational support
Custom analytics & reports
Customizations
Data migration
MS Outlook® integration
Quickbooks® integration
MS Exchange server® integration
Custom integrations

Included in package - quantity and configuration may vary

Optional component