Experience the power of FrontRange communication
management solution that features advanced routing, automated self service applications,
contact center collaboration tools, quality management application suite, call recording,
customer support application and data base integration, text-to-speech enabled services,
and automated outbound notification.
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Organizations are increasingly under pressure to provide higher levels of service, as well as find
innovative ways to sell and support products and services - all at a minimal cost. The Communication
Management solution family of IP business phone systems, integrated IP telephony and advanced contact
center software solutions improves customer relations cost-effectively.
This advanced family optimizes inbound and outbound customer facing sales and service contacts,
maximizes contact center productivity, and provides the flexibility your business needs as it grows.
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IPCC® Greenfield package
A cost-effective package to start providing world-class service delivery
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IPCC® Process Implementation package
Institute contact center processes to optimize utilization
and improve customer experience
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IPCC® Compliance solution package
Compliance & certification needs such as COPC-2000® Family
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Included in package - quantity and configuration may vary
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Optional component
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