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We Care..
Yaaman provides various support options for ITSM, CRM, IPCC solutions besides solutions implemented by us.
Our support operations provide reliable round-the-clock support to critical
business applications.
Questions on product usage, features and functionality clarifications are resolved by harnessing
various resources. We support any product enhancement questions, classify and prioritize them and
process them. We work actively with the ISV partners to provide them with your feedback on
product feature requests, special requirements and usability recommendations to help continuously
improve the solutions.
Yaaman "first-call" support options
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Silver (Free)
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Gold
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Platinum
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First-level support
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Online support portal access
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Email
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Telephone
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Availability
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Response time
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1 business day
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4 hours
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1 hour
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Telephone
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Hours of operations
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6 am - 7 pm PST
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6 am - 7 pm PST
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24 hrs
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